NOC
Elephant Talk’s Network Operations Centre is located in Guangzhou, China where a team of operators constantly monitor log files of our global network activity. The Centre is directly linked to Elephant Talk’s master switch in The Netherlands. Any inconsistencies in the network are rectified in the shortest possible time.
Online trouble ticket system
To ensure uninterrupted communication facilities, the centre is occupied 24 hours a day. Customers are able to communicate and follow up with Elephant Talk NOC via a fully automated online trouble ticket system